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Gems
In the rush of combat resupply, Gems are the in-game digital token for Ronova Strike. They buy tactical items and strengthen ninja gear. The email you enter at payment is registered as your only game account, activated at once, and bound for the transaction. Gems take effect when they are issued and they never expire. Check the email carefully before you confirm.
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Delivery Timeline Promise
Virtual currency delivery timeline
After a virtual currency purchase is paid successfully, virtual currency is usually credited automatically to your game account (the email entered on the checkout page) within 5 minutes. If there is a system delay or order review, delivery will be completed within 24 hours at the latest.
If delivery is overdue
If you still have not received your virtual currency after the promised timeline, please submit a request on the Contact Us page and provide your order number, purchase date, and payment proof. Customer support will verify the order and reissue the virtual currency within 3 business days of receiving your request.
Refund if we cannot deliver
If virtual currency cannot be delivered within 24 hours due to a system fault, inventory issue, or other reason, we will refund the funds to the original payment method in accordance with our Refund Policy. Refund arrival time varies by payment method and is usually 7 business days.
Where virtual currency can be used
Virtual currency may be used only inside Ronova Strike.